Accessibility statement

The website is subject to the Act on the Provision of Digital Services (available in Finnish and Swedish). Under the Act, public online services must be accessible, which means that everyone must have equal access to them.

This statement describes the identified shortcomings in the accessibility of this website and provides information on how you can give us feedback on the accessibility of the service.

Accessibility of the service 

The web service largely meets the A and AA requirements of the accessibility criteria required by the Act (WCAG 2.1) and has no critical shortcomings in its accessibility. The key shortcomings in the accessibility of the online service are described below.

We continuously monitor the accessibility of the service using support programmes, among other tools. An external supplier assessed the accessibility of the website in autumn 2022. Accessibility will be taken into account in the development of all new features. We also guide the Ministry’s officials to take into account accessibility requirements in their work.

If the material you need is not accessible, please contact us by writing an email to We will deliver the material you need in an accessible format.

Website content and functionalities that are not yet accessible

Accessibility issues in PDF documents

The website contains PDF documents published by the Ministry of the Interior after 23 September 2018 that do not meet the accessibility requirements.

  • The PDF documents may have visual elements and diagrams that are missing text alternatives. (WCAG 1.1.1)
  • The PDF documents may have layout issues that hamper screen reader use, such as unnecessary line breaks and headings with no heading levels. (WCAG 1.3.1)
  • Table structures in some PDF documents have issues that hamper screen reader use; for example, table structures are used for text layout, there are no programmatically determined column headings, and similar data has been divided into several tables. (WCAG 1.3.1)
  • There are no links to the footnotes in the text of some PDF documents, and it may be difficult to interpret them when using a screen reader. (WCAG 1.3.1)
  • There may be shortcomings in file metadata, such as missing titles or incorrect language specifications and author information.

Visual formatting 

In individual cases, HTML code has been used instead of CSS to format the content. In embedded content from third party systems, for instance, it is not possible to modify the code. Body text formatting may contain incorrect tags in the HTML code. The bold, font, u, and strike tags may be used incorrectly. These may appear as errors for users of assistive devices. (WCAG 1.3.1)

Contrast issues in the content

The contrast ratio between text and background colour is not always sufficient. The contrast issues apply to e.g. text content, buttons and accordions. (WCAG 1.4.3)

Content imported from other systems

The online service includes content imported from other systems. Any accessibility issues of these contents are due to the original system.

Content not covered by the applicable legislation

The website has content that is not subject to the requirements of the legislation. Such content is

  • third-party content that is not produced, funded or supervised by the service provider itself

Have you noticed any accessibility concerns?

We constantly strive to improve the accessibility of our online service. If you find any accessibility issues that are not described in this statement, please let us know. We are also happy to receive other comments and suggestions for improvements to the accessibility of the website.

You can also contact us by sending an email to [email protected]. Please write ‘Accessibility feedback’ as the subject of your message. Include the web address ( of the page with the accessibility issues in your message and describe the issues as accurately as possible.

Accessibility supervision

The Regional State Administrative Agency for Southern Finland oversees the fulfilment of accessibility requirements. If you are not satisfied with the reply, or if you do not receive any response within two weeks, please give feedback to the Regional State Administrative Agency for Southern Finland. Detailed information on how to file a complaint and how the matter will be handled is available on the Agency’s website.

Regional State Administrative Agency for Southern Finland
Saavutettavuuden valvonnan yksikkö (supervisory unit for accessibility)
Accessibility requirements web service (available in Finnish and Swedish)
[email protected], tel. +358 295 016 000 (switchboard)

This statement has been created on May 5th 2022.

The website was published on May 9th 2022.